• Check-In/Check-out patients in a friendly and courteous manner.
• Answer phones and direct calls as needed
• Schedule, cancel and reschedule patient appointments as needed.
• Collect co-pays, deductibles and past due balances
• Ensure that all referrals are obtained prior to the patients being seen.
• Update demographic information in an accurate and timely fashion.
• Schedule lab and imaging studies
• Verify insurance eligibility
• Use EMR to update and reference patient information.
• Reconcile cash, checks and credit cards on a daily basis
• Rotate between check-in and check-out stations as needed
• Promote use of Patient Portal
• Other as assigned.

Minimum Qualifications

• Minimum High School education (training through an accredited program a plus).
• 1-3 years recent experience as a medical receptionist.
• EMR experience
• Exceptional communication and customer service skills a must.
• Ability to multi-task.
• Call Center experience a plus
• Knowledge of HIPAA

Hours: Monday through Friday.'
'
Work Location:

• One location

Work Remotely

• No

Job Type: Full-time

Schedule:

• 8 hour shift

Education:

• High school or equivalent (Preferred)

Location:

• Dover, DE 19904 (Preferred)

Work Location: In person